Friends Prize Not Received

Playing Match Masters with your friends is a great way to have fun and earn rewards!

How to Make Sure You Get Your Rewards

To qualify, your invited friend needs to meet the following conditions:

- They need to be in your friend list: How To Check if You Invited a Friend.

- They have never created an account or have been inactive for more than 30 days.

- They have not been invited before by you or another player.

- They joined the game using your invite link.

If everything checks out, you should see a pop-up after they join the game!

Troubleshooting

If your friend meets all the criteria, but it didn't work after they opened the game through your invite link, please ask them to access the game through your invite link one more time. Still no luck after that? Don’t worry, we’re here to help! Please contact us, and send us your friend’s Player ID: How to find your User/Player ID.

Facebook friends who appear on your friend list but weren’t invited by you don’t qualify for the regular rewards. However, you’ll still receive 50 coins when they join the game!

There’s a limit of 30 invite rewards per account, so keep track if you’re a social butterfly! 

Adding and Removing Friends

If you are unable to add new friends to the game, you may have exceeded the maximum number of friends you can have in the game. You can have up to 100 friends, so if you wish to add more friends, you will have to make sure there's space available first.

Friends that are connected through Facebook are automatically synced to the game, so if you remove them from your Facebook friends, they will be automatically removed as your friends in the game as well.

If you aren’t connected through Facebook, you can still remove them from your game by tapping the 'Remove" button on the friend in question.

If you are still experiencing issues with removing a friend, please contact our Support Team for further assistance.