Game Lagging Issues

There are many potential reasons why a game can lag, such as connection issues, weak network signal, external interference, older devices, etc.

You can try following these steps which should hopefully help resolve your lagging issues: 

- Close all other apps running in the background.

- Restart your device.

- Make sure you have a full data connection and are playing in an area that has continuous reception, as this sometimes causes the game to lose connection.

- Turn your data/WiFi off and on again during the game. This should refresh your connection and help you keep playing!

- Check you are playing with the latest update available.

Android

iOS

- You may have poor service on either your WiFi or your mobile data. Try switching between the two to see where you have a better connection.

- If the game is still lagging or not loading, please clear the app cache on your phone:

Android

iOS

We hope these steps help to solve the issues you are experiencing.