If you are unable to make purchases in the game, please contact Apple or Google and follow their steps in order to fix the issue, as we don’t have any access to your payment details - you can find more information here:
Apple - https://support.apple.com/en-us/HT203005
Google - https://support.google.com/googleplay/answer/1050566?hl=en
If you need any further assistance, please contact our Support Team.
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